Need help with the game? Email ddaying.dev@gmail.com and include the account code shown in Settings, your device model and what happened. We usually reply within a few days.
You can play offline. Your progress is saved on your device and backed up to our server under an anonymous guest account whenever you are online; anything you play offline syncs the next time you connect. Uninstalling the game removes the guest account key from your device. To keep your progress safe, link your Google account (Android) or Apple ID (iOS) in Settings → Account; on a new device, sign in with the same account to get it back.
Open the Shop and tap Restore purchases, signed in with the same App Store or Google Play account. If it still does not appear, email us with the receipt from the store.
If you are in a region where consent is required, open Settings and tap Privacy options. The game does not track you across other companies' apps.
Open Settings and use the Music and Sound effects switches.
Open Settings and tap Delete my data, then confirm. This removes your account (including a linked Google or Apple sign-in), backed-up save, run records and purchase records from our servers for good and resets the game on your device.
If you no longer have the game installed, email ddaying.dev@gmail.com with the subject "Amberborn account deletion". Include the email of the Google or Apple account you linked, or the account code from Settings → Account. We delete the account and everything stored under it (save backup, run records, purchase records and the linked sign-in) within 30 days and reply when it is done. A guest account that was never linked cannot be identified without its code; it stays unused on our server until you ask with the code.